We deliver faster ticket times for the service desk, while improving the quality of the service for their customers. Our team integrates AI solutions with service desk best practices, and ITSM experience. We will show you how to avoid the customer frustrations with AI while delivering the expedient outcomes everybody wants.
Faster Results. Better Service.
25 Minutes to Discover AI for your Business
AI & Service Desk Consultancy
Leading Business Consultants
Experts in AI, ITSM, & Service Management
Our team knows how to get your service desk caught up to the cutting edge. We are experts in fast ticketing, managing service teams, complex technical implementations, and building AI solutions. We will help you find and implement the best solutions for your context, even if they’re not ours! We have seen how the best in the business do it, and we want to help you get there too.
What does Ticket Closer AI deliver?
AI training for your front line staff, prebuilt AI agents for common use cases, custom AI agents, AI Roadmap planning, consultancy to improve your service
How can your company apply AI ASAP?
We will work with you to identify AI trends in your industry. Then we will create a plan for how we’ll ramp up AI tool usage on your teams. This typically begins with basic training, then involves applying prebuilt AI templates, and finally implementing custom agents or tools for your specific pains.
What makes Ticket Closer AI unique?
Our goal is to improve the quality of service that your customers receive. We don’t want to replace your service desk with a clunky bot that helps 45% of the time. We want to append your human team with the tools to make them more effective, and less stressed. We will offer AI solutions where they make sense. We will advice you to not use AI when it is going to frustrate your customer base.
Why should your company partner with us?
We will offer best practice guidance to get the most out of AI. We can show you where AI is most commonly being used, and the easiest tools to get the done. We can partner with you to help your team implement their goals, or we can implement those solutions for you.
What are the most popular automations?
Most company’s require a customer service AI agent that connect to a knowledge base. Many company’s also require AI Sales Agents on their landing pages, which typically aim to book an appointment or generate contact info as a lead. Beyond the generic solutions, a lot of service teams really appreciate agents that can help with complex lookups and communicating policies (like with our APPapprover Agent).
How do I get started?
Anyone can book a free 25 minute discovery call with one of our experts. We will offer you some basic suggestions on next steps, and then you can choose which of those steps you want to take with us.
Are you constantly asked:
Can I use This Software for That Purpose?
App Checker Bot helps IT departments manage all of the communication around what software is supported!